Legal

Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect the following categories of information:

  • Identity data: Name, date of birth, nationality, government ID documents (for KYC).
  • Contact data: Email address, phone number.
  • Financial data: Wallet addresses, transaction history, investment amounts.
  • Technical data: IP address, browser type, device information, access logs.

2. How We Use Your Information

We use collected data to:

  • Verify your identity and comply with KYC/AML regulations
  • Process deposits, withdrawals, and investment allocations
  • Send account notifications and transaction confirmations
  • Detect and prevent fraud, money laundering, and security threats
  • Improve our platform and personalize your experience
  • Comply with legal and regulatory obligations

3. Data Sharing

We do not sell your personal data. We may share information with: KYC verification partners, blockchain analytics providers, law enforcement when legally required, and service providers under strict data processing agreements. All third parties are contractually bound to protect your data.

4. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, multi-factor authentication, and regular third-party security audits. While we take every precaution, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active and for up to 7 years after account closure to comply with financial regulations. KYC documents are retained for the period required by applicable AML laws in your jurisdiction.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access a copy of your personal data
  • Correct inaccurate data
  • Request deletion (subject to regulatory requirements)
  • Object to or restrict processing
  • Data portability

To exercise these rights, contact us at contact@globalcrest.net.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies. You can disable cookies in your browser, but this may affect platform functionality.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email. Your continued use of the platform after changes constitutes acceptance of the updated policy.